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Ulrik Sannsell

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Everything posted by Ulrik Sannsell

  1. I have an issue where there is a number of default Service Requests which was not assigned to any Business Process which i have now defined. For this reason i want to move/reassign some of these requests to this new business process. Is there a way of moving an existing request to a new process i have defined. One way i found is by doing a create copy but in that case the Call Diary is not carried with that so an option could be that if you could merge two service requests also.
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