Ulrik Sannsell

I have an issue where there is a number of default Service Requests which was not assigned to any Business Process which i have now defined. For this reason i want to move/reassign some of these requests to this new business process. Is there a way of moving an existing request to a new process i have defined. One way i found is by doing a create copy but in that case the Call Diary is not carried with that so an option could be that if you could merge two service requests also.