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Giuseppe Iannacone

Hornbill Users
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Posts posted by Giuseppe Iannacone

  1. @Steve Giller I have a similar issue, usually the tasks are assigned to a team, but the team members cannot reassign to another team the task.
    this usually happens when a team escalate the request to another team, all the created tasks cannot be edited and assigned to the new team, unless it is assigned to a specific Owner.

    It seems like there's no more the possibility edit the task assignment vs another team, while I'm sure this was available some time ago (couple of months maybe not more )

  2. @James Ainsworth thank you, but this doesn't answer my question :)
    I've assigned the admin the indicated role "Advanced Reporting Admin" but this seem to me to be not enough, also from the wiki it seems a secondary role is required, but I was unable to find a secondary role that has the "Execute Stored Queries" and "Update Records" system rights

    image.png.9431b43fa73a7a199dd0f9ec60cc6e6d.png

    thank you!

     

  3. can you please explain better, how to see the Entity Explorer again (in the previous admin portal it was available to the admin by default if I'm not wrong)
    also the wiki still refers to the old admin portal in the howto link
    image.thumb.png.83d8b41c510ce5514263308b4ef9b3a7.png

    image.thumb.png.b5f2b3469807cb6c0994ae9109e88939.png

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