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MikaP

Hornbill Users
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  1. Hello @TrevorHarris Thank you very much! We'll wait then. Best Regards, Mika Pollari
  2. Hi. My colleague send me an answer from e-mail and visibility was customer. I logged in as System admin, but I can’t change e-mail’s visibility. Is that option taken off? Here's a picture from timeline, when I'm login as System admin: Best Regards, Mika
  3. Hi @Ryan and @James Ainsworth There are still two issues with these translations: Found the strings: “guest.core.uploadImage” and “guest.core.insertEmoji”. And there are translations in place, but translations are not showing in customer portal. "Yes" and "No" buttons are translated and are shown in customer portal (or I thought that I saw those in customer portal), but I haven't found the right string to title (Disconnection Problem) and text (You have been disconnected...) Same thing to this. Where are title and text translations? Best Regards, Mika
  4. Hi @TrevorHarris, Thank you for your information! We'll wait then.. Best Regards, Mika Pollari
  5. Hi, I didn't notice where I can translate this text which is shown in Customer Portal: This picture is from our Customer Portal and as you can see, there is no translation "2 hours ago". I checked our translations from here: But is this right place to look at that translation? Best Regards, MikaP
  6. Hi @Ryan Thanks for your answer. Number 2: guest.com.hornbill.servicemanager.portals.portal.home.requestView.subStatus (missing) So, I expect that this will shown in a short while in the near future? Right? Number 3: But in Customer Portal is still: Number 5: YES and NO for dialogs are translated but they don't show in Customer Portal. Number 6: Strings ui.app.com.hornbill.servicemanager.servicePortfolio.status.available ui.app.com.hornbill.servicemanager.servicePortfolio.status.availableMsg guest.com.hornbill.servicemanager.portals.portal.service.status.available Are actually translated but those are not shown in Customer Portal. Numbers 4 and 7. I hope that you'll find a solution as soon as possible. So, it seems that translations are in place but somehow don't show in Customer Portal. Best Regards, MikaP
  7. Hello, I have a bunch of Customer Portal's translations which I did not found: 1. Problem: Didn’t found any strings were I can translate Service Category contents. 2. Problem: Didn’t found any strings were I can translate “Sub-status” Headline of “My Requests”. 3. Problem: Didn’t found any strings were I can translate “Upload Image” and “Insert Emoji”. 4. Problem: Didn’t found any strings were I can translate Title and Text of announcement. Also “Yes” and “No” strings didn’t found. 5. Problem: Didn’t found any strings were I can translate “Yes” and “No”. 6. Problem: Didn’t found any strings or in Service Portfolio, were I can translate “Available” and “This Service is currently Available”. 7. Problem: Didn’t found any strings or in Progressive Capture, were I can translate “Please provide a value for the above field”. These fields are mandatory. If they leave empty then this text appears. Please see the attachment were are these same questions with pictures. \MikaP Translations not found.docx
  8. @Victor Customer site I have Dutch customer and language is Dutch. Otherwise we use English in internal portal and Admin sites.
  9. Hi, I translated some of the checkpoint texts in BPM. But when I watch my requests in customer portal site, those checkpoints are still in English. So, what could be the reason for this? New BPM is published, but still these translations are not shown. Regards, MikaP
  10. Hi, I need to translate a list we made here: Home > Administration > System > Data > Profiles From where I can find the right place to put those translations? MikaP
  11. @Steven Boardman oops, that was a little mistake from my side. I didn't read properly the whole thread. Sorry about that. Have a nice coming weekend! :-)
  12. +1. This is a very important issue to us also.
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