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Everything posted by Daniel Dekel
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Hi @QEHNick, Yes, there was an update You can see the updated areas as: UI Framework - Added loading status This is because some for the customers that have slow machines the loading can take some time and it was important to let them know what stage is that. That's why almost at the end it says "almost done..." . Regarding "It's also noticeably slower to open." - If is the first time you open the new build it might take a bit longer to load until the browser caches all the files, then the next time it will be much faster (until the next update). Hope it makes sense and thanks for your feedback. Regards, Daniel.
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Hi @samwoo, You are right, normal WiKi doesn't support this kind of syntax so it didn't work in our own wiki documentation site . I've changed it to visualize a similar output. But in Hornbill it does work. Thanks, Daniel.
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Hi @Salma Sarwar, Is not possible to change the title (or name) of a link item. We also don't have plans to allow such customization. If is really important for you I will suggest to use the Text Widget. That is a free text paragraph that accepts wiki mark-up, so you can add different headings, links and images. here's our complete wiki documentation: https://wiki.hornbill.com/index.php?title=Wiki_Markup Regards, Daniel
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Hi @samwoo, I've just updated our WiKi document with the properties you can use here: https://wiki.hornbill.com/index.php?title=Wiki_Markup#Blockquote Hope it helps, Thank you, Daniel.
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Dark mode unavailable after Hornbill update
Daniel Dekel replied to Daniel's topic in Service Manager
I've just checked with our cloud team and some instances took longer to get updated. Can you please check now? If you still have an issue please let me know. Thank you -
Dark mode unavailable after Hornbill update
Daniel Dekel replied to Daniel's topic in Service Manager
We've just updated all instances with the fix. Please refresh your browser to get the corrected build of the core app. Thank you and sorry for the inconvenience. Regards, Daniel. -
Dark mode unavailable after Hornbill update
Daniel Dekel replied to Daniel's topic in Service Manager
Hi all, We found an issue with the deployment of the core application this morning. We are now working on a solution and will deploy is ASAP. Will keep you updated once it's done. Daniel -
Hi @chriscorcoranplease follow the post Thank you, Daniel
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Dark mode unavailable after Hornbill update
Daniel Dekel replied to Daniel's topic in Service Manager
Hi All, We are checking the issue. Will give you an update as soon as we have some. Regards, Daniel -
Hi @Isaac Ojo, I'm afraid is not possible. You can only add to the favourites things that apear in the menu items. What you can do is add the service to the Bookmarks - At the right hand side. Just stand in the service you want and press on the "Bookmark current page" button. Regards, Daniel
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Hi @Met, I can see an issue when you hover over the active page number. In that case it uses the same background colour. But other than that I can't recreate the issue. Can you let us know what browser and what operating system you use? Also, can you please send us a screenshot of the colour configuration of either the widget (if you overwrite the colours) or/and the domain's body configuration to see what colour combination you use? That way we perhaps will be able to recreate the issue. Thank you, Daniel.
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Hi @Met, That was a defect that was solved. I think it's gone to Live in our latest build (this morning). Can you please refresh your browser (F5) and see it it was solved? Thanks, Daniel.
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Hi @Salma Sarwar, Letting you know that the issue was fixed and will be delivered in our next build of Core-UI. Kind regards, Daniel.
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Error when trying to access employee Portal in Firefox
Daniel Dekel replied to Estie's topic in Employee Portal
You are welcome @Stefania Tarantino. Let them know that we support Firefox with the latest version in the Release Channel. You can find more here: https://wiki.hornbill.com/index.php?title=Getting_Started Kind regards, Daniel. -
Error when trying to access employee Portal in Firefox
Daniel Dekel replied to Estie's topic in Employee Portal
Hi @Stefania Tarantino, The issue is that the Firefox version is very old. Is from June 2020 and that build apparently is missing some important features for Hornbill. The latest version of Firefox is 106.0, I suggest you turn ON the auto update to always have the latest security patches and features of Firefox. Regards, Daniel. -
Error when trying to access employee Portal in Firefox
Daniel Dekel replied to Estie's topic in Employee Portal
Hi @Stefania Tarantino, Is not normal. But in order to understand where the problem is, can you please give me some more details? 1. What version of Firefox do you use? 2. What operating system and what version? 3. Are you using a theme that is not the light one (dark or high contrast)? Thank you, Daniel. -
broken Employee Portal - Widget Title Colours
Daniel Dekel replied to Jeremy's topic in Employee Portal
Hi @Jeremy, I was able to find the issue. The problem was in widgets that had a link in the title. I've resolved now the problem and will be shipped with our next build. Thanks for reporting, Daniel. -
Hi @samwoo, I had a meeting with the team and we all reached to the same conclusion. The feature you are requesting not only is not a part of the wiki standards, but is also a very specific request that we believe it will not be beneficial to any of the other customers. So I'm sorry but I'll have to say no to this feature request. Hope you understand, Regards, Daniel.
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Customer portal display issue in IC presented
Daniel Dekel replied to Adrian Simpkins's topic in Employee Portal
Hi @Adrian Simpkins, Thanks for your report. It makes sense that on NEXT it will scroll up to show you the first field. We'll make that change. Regards, Daniel. -
Customer portal data issue using [[user.phone]] field
Daniel Dekel replied to Adrian Simpkins's topic in Employee Portal
Hi @Adrian Simpkins, You've just posted in the Employee Portal forum. I'm not sure about what client are you talking about because you mentioned also external customers (contacts). Is the the Employee Portal or the Customer Portal you are talking about? Also, are you talking about the Progressive Capture or some area? Regards, Daniel. -
Hi @Adrian Simpkins, Thank you for the clarification. I can see what is the problem. The register title was designed to be short, that's why nobody ever complained about this if it just says "Register". The problem comes when is much longer, then is very obvious that something is wrong. We use the same string in the breadcrumbs. I removed the string from the breadcrumbs to solve this issue. Also found a few other small issues like the style of the title was not being applied (should be a heading) and the form was not centred correctly. Will be in our next Customer Portal build. Regards, Daniel.
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employee portal Update Box in Employee Portal
Daniel Dekel replied to Jeremy's topic in Employee Portal
Hi @Jeremy, Is true, it doesn't look good. We'll look at this. Thanks, Daniel -
Thank you @QEHNick, We'll solve this issue. Regards, Daniel.
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Hi @Berto2002, We have no plans on allowing to change the font in our framework (including the portal). Regards, Daniel.