Hi Trevor,
The basic solution I wanted was to email Hornbill a report from an external system. The report comes through as an attachment. From that attachment create document and kick off a business process for somebody to review and sign off the document contents.
As I said I can create a ticket to do this, but I preferred the document option as I can then publish the document to a library, I have the full review process recorded and when I'm audited I can point the auditors to a document library for them to see all the reports that have been reviewed.
Before you say, I don't have the capability to call an API to create the document from the system generating the report.
Previous to this we've would do this manually.
Andy