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andy densham

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  1. Hi Trevor, The basic solution I wanted was to email Hornbill a report from an external system. The report comes through as an attachment. From that attachment create document and kick off a business process for somebody to review and sign off the document contents. As I said I can create a ticket to do this, but I preferred the document option as I can then publish the document to a library, I have the full review process recorded and when I'm audited I can point the auditors to a document library for them to see all the reports that have been reviewed. Before you say, I don't have the capability to call an API to create the document from the system generating the report. Previous to this we've would do this manually. Andy
  2. Why are there no operations available in the System->Email->Routing Rules. This seems to be a fairly important option that is missing! I would like to create a report on one system, email it through to Hornbill, and then run it through a Business Process before storing it in a Library. My only option right now that I can see is to create new request and process it this way. If anybody has an alternative thought that would be helpful.
  3. Thanks, is there way to list the tasks for a particular user? This appears to be just for a request. Andy
  4. Is it possible to get a windows icon file with the Hornbill logo so we can create a shortcut on the desktop with the Hornbill icon?
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