[Closing a call - Errors]

Thank you

[Closing a call - Errors]

Eshan, 

Hi, i am unable to edit as i cannot access the ticket. Ref: IN00052334 

Regards,

Prav

[Closing a call - Errors]

Yes, unable to open the ticket due to the following errors.

[Unable to select other pages in measures list view]

Brilliant. Thanks

[Unable to select other pages in measures list view]

Thank you

[Unable to select other pages in measures list view]

sorry to be a pain on this, but any update? i need to access my stats.

[Closing a call - Errors]

Hi, when trying to close a call IN00052334 - lots of errors come up therefore unable to close. HELP!

[Unable to select other pages in measures list view]

Hi, i have noticed that i am unable to select page 2/3/4 etc... when trying to access my measures. Is there some work happening in the background?

[Customer Updates]

Thanks, we are in the same position, but thought i'd ask.

 

 

[Customer Updates]

Hi, when updating a ticket using the update function, can user be emailed directly, rather than using the email function?

 

[Error]

seems to have been sorted now after a closing and then re-opening the application

[Error]

Hiya,

 

when looking at request or searching we get the following error:

 

Unable to query request - could not connect to the server (Error codes undefined)

 

[SMS Messages]

Thank you.

[SMS Messages]

I am looking to enhance our Incident Management Process, and was wandering for any High Priority Incidents, If Service Manager has the ability to send out any text messages?

[Insights Events]

Brilliant - looking forward to it. Thanks Gerry

[Insights Events]

Hi, just wanted to ask if there is going to be an Insights events this year?

[Post Review Button]

thanks will give that a go

[Post Review Button]

Hi, is there a way we can create a button or even a field whereby we can add a post review section before closing the call?

[Emails]

Thanks buddy

[Emails]

Hi, when sending email to all user just effecting one of our clients, the status of the email is failed.

looking at the log its states = MAIL: Failed to send message: Code: 550 - ChilkatLog:

Please advise.

 

[Change Calendar]

thank you

[Change Calendar]

Hi, is there way a widget can be created to show the change calendar? then to be shown on the dashboard?

[Error]

Thanks, This has worked.

[Error]

Hiya,

 

I get a new error when trying to create  project  - please assist.

[Forms]

Are we able to create our own forms in progressive capture?