Dan Munns

I suppose it depends on how people use it. If staff feel that they are 'being watched' then they will just stop using it and be 'available' all the time. I did notice however that although I can see my time I dont seem to be able to see other peoples. I suppose it will need a little time to see how people react. I am just preempting the complaints about it. Any ideas on the 'At Lunch' issue?

@Ehsan it would appear that all users are also set to (At Lunch) somewhere. This is from a search under co-workers from the request list:

All users appear as 'At work' now. Thanks @Ehsan

Is there somewhere in the admin settings I can set this for all users? I didnt see anything about this in any patch notes (maybe I missed it) and our whole business (apart from me so far as I have changed mine) is set to 'Not at work'. Also is there a setting to remove the 'since xx:xx:xx' as well? It shows on the assignment list and makes it look a little like 'telling tales' if someone sets theirs late.

@Andre de Waal can someone look at this please? Or do I need to raise a support request?

Hi all, I have an issue with a BPM that has (wait for it.......) 25 authorisation nodes in a parallel process. One of the users had their account set to basic (due to an issue with LDAP import I had last night, that is a whole other thing) and when the process got to that node it cancelled all open authorisations and threw an error. Now there are two users in each node, both with 100% weighting, for a total of 50 authorisation tasks. It cancelled most and then when I fixed the issue and restarted the process, created the ones after that node. The issue I have now is that the parallel process cannot finish as most of the nodes have been cancelled. So I have no way to move this process forward and will no doubt have to ask the user to re-raise. Can we have some logic behind the process that states IF a user fails for any reason and they are the ONLY user in the node then fail, otherwise carry on with the users you have AND do not cancel the existing nodes as it makes being able to fix in-flight requests useless.

@Steve G that will be it then. Version 3.2. It doesn't help that we have github blocked on the firewall for the server so I don't get any indication of updates. I will update the app and try again next week. Thanks.

Hi all, I am trying to change all our users login ID from onprem.samAccountName to userPrincipalName using the LDAP import tool but I can't get anything to change. Adding UPN to another field populates it fine but not when trying to map to Login ID. I need to do this so that I can migrate to the Azure User Import tool and onboard the rest of the business but so far have come up with nothing. Setup like this: employeeID doesn't map either but I am not sure if that is a custom attribute. Any help appreciated, Thanks Dan

Hi all, Is there a way to automatically add some attachments from email updates? Based on file ext maybe? I want to allow things like .xls .doc .eml etc but ignore .jpg .png I am assuming that I cannot use the BPM to pull images with names like capture.png or screenshot.jpg

@ArmandoDM It doesn't seem to be populated from any, but 40 is the constant one (always used)

Hi all, I have a BPM that updates the description field from custom fields. This all worked fine before I went on leave and now it seems to have stopped. I haven't changed anything and I cant work out why it isn't working. Basically I map questions to a text block and stick it all in custom field 40, Delivery team: &[functions.pcf("Change_Control","Delivery_Team")] Change type: &[functions.pcf("Change_Control","Type_of_change")] Change title: &[functions.pcf("Change_Control","Change_Title")] Change description: &[functions.pcf("Change_Control","h_description")] Sponsor: &[functions.pcf("Change_Control","Sponsor")] Group entity: &[functions.pcf("Change_Control","Group_Entity")] Business area: &[functions.pcf("Change_Control","Business_Area")] Problem statement: &[functions.pcf("Change_Control","Problem_Statement")] High level requirements: &[functions.pcf("Change_Control","High_Level_Requirements")] Known cost: &[functions.pcf("Change_Control","Known_Cost")] Known cost description: &[functions.pcf("Change_Control","Known_Cost_Desc")] Known tangible benefit: &[functions.pcf("Change_Control","Known_Tangible_Benefit")] Known tangible benefit description: &[functions.pcf("Change_Control","Known_Tangible_Desc")] depending on what questions they answered and what dynamic questions they were presented with, I may also map data to custom fields 39 and 38. This is then all used to update the description like this (I use decision nodes to add 39 and 38 if required): &[global["flowcoderefs"]["resultRef"]["customField40"]] &[global["flowcoderefs"]["resultRef"]["customField39"]] &[global["flowcoderefs"]["resultRef"]["customField38"]] Thing is our IT Change form is part of this and still works (this is mapped to custom 40): Change type: &[functions.pcf("Change_Control","Change_Type_IT")] Change title: &[functions.pcf("Change_Control","Change_Title")] Change description: &[functions.pcf("Change_Control","h_description")] Reason for change: &[functions.pcf("Change_Control","Reason_IT")] Consequence of NOT doing the change: &[functions.pcf("Change_Control","Consequence_No_Change_IT")] Proposed date & time of implementation: &[functions.pcf("Change_Control","Proposed_Date_Time_IT")] Business impact: &[functions.pcf("Change_Control","Business_Impact_IT")] Impact assessment: &[functions.pcf("Change_Control","IA_IT")] Business risk: &[functions.pcf("Change_Control","Risk_IT")] Risk assessment: &[functions.pcf("Change_Control","Risk_Assessment_IT")] Back out process: &[functions.pcf("Change_Control","Back_Out_IT")] Backup details: &[functions.pcf("Change_Control","Back_Up_IT")] Outage details: &[functions.pcf("Change_Control","Outage_Details_IT")] I would have thought that even if the variables were blank the custom field would still contain the text I have entered. Here is a screen shot of the workflow (for those sadistic people) issue area highlighted in red. Ignore the yellow triangle, its because I have maths in there: Any ideas? Thanks

Hi all, Is it possible to import assets from Azure AD or scripting out an upload from csv with an importer/scheduled task? Obviously the Azure import will be preferred. I haven't looked much at CM or assets etc but we need to start being a little better at management with the current climate. Thanks, Dan

@AlexTumber thats fixed it

@AlexTumber I am assuming this:

@AlexTumber Not that I can see. There does seem to be alot of noise around roles though for some reason:

Anyone else having issues accessing the supplier catalog? I just get a constant loading icon... Chrome, Vivaldi and IE11. Cleared cache and still the same. Just updated the app if that helps.

@Adnan Zamurred try this: ^(?:\b\w+\b[\n\r\s\W]*){1,100}$ I missed the \W on the last one to account for special characters.

Thanks @James Ainsworth I know this is a no-no question, but any idea when? Thanks, Dan

@Jeremy is asked for this also: The response was basically; No, because IE 11 wont support it.

Hi all, How can I get a user (who isn't the customers) manager? I have a form where the originator puts a staff members name in a field and I need to send a notification to that users line manager but I cant work out how to get the info. It isnt for anything sinister, I am trying to replicate our current eThank You card process and replace (yet another) horrible SP form. I also get the feeling I will need to do this for more of our HR processes. Help please!

For the word count you could try this: ^(?:\b\w+\b[\n\r\s]*){1,100}$ They may hit the character limit before the word limit though depending on the field used. You could add the text into the validation message "Max word limit reached" and add to the description of the field "Max 100 words" For addresses it is simply (.*@hotmail.com)

Ok, I got this working now. If you write a load of text, then save it, then go back and add the markup it doesnt work maybe 50% of the time. Sometimes it shows the markup code, other times it just doesnt save at all. Ctrl+F5 after publishing and before making any changes seems to stop this happening. Vivaldi browser ver 2.10.1745.23 & Chrome browser ver 80.0.3987.122

@Daniel Dekel yep, spot on

Hi, Can we have the ability to use the bulletins as hyperlinks? We currently have a carousel on our main page and all the images link back to news articles. I think we are going to end up with a generic landing page with the same content but I can link back to anything other than the originating service. I know that this is not what the bulletins were designed for but dont ask, dont get!

@Daniel Dekel Ah ok, still my fault then