[Error when creating authorisation steps]

That's fixed the issue.  Thanks for the quick response guys.

[Error when creating authorisation steps]

Thanks both.  I did post a pic of the error but it must not have posted for some reason.  I'll get Ian's user changed and see if that fixes it.

[Error when creating authorisation steps]

A problem has appeared today when two of our business processes try to create an authorisation step.  We have not changed either process recently and this step has been working with no problems up until today.  The only change I can see is that we have just updated to the latest version available of Service Manager.  The error we are getting is:

Is anyone else having this problem or has anyone had an issue like this before?  As I said we have made no changes to our business processes or back end data (teams etc).

If anyone can help it will be greatly appreciated.  Thanks.