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Mohamed

Hornbill Developer
  • Content Count

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Mohamed last won the day on January 31 2017

Mohamed had the most liked content!

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About Mohamed

  • Rank
    Senior Member

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  • Gender
    Male
  • Location
    London

Recent Profile Visitors

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  1. Hi @Nikolaj Just to let you know that our development team have found and resolved the issue Please expect it in the next Service Manager build Regards Mohamed
  2. Hi @aykut.boyraz Apologies for the delay, our development team have located the issue with regards to the images greying out and the text shadow settings not being respected. The issues have been resolved, please expect in the next build Regards Mohamed
  3. Hi @Michael Sharp Our development team have found and resolved the issue. The fix will be available in the next build Regards Mohamed
  4. Hi all, Just to let you know that the latest build which has the fix is available Regards Mohamed
  5. What's Fixed Company Home page would not load in Internet Explorer {PM00161988}
  6. Hi @Paul Alexander Our team weren't able to initially replicate the issue Whereabouts are you having the issue with the images? As in, are you unable to see the image(s) in the Portals, and if so which one? i.e. My Services, Services or Customer In addition, if you have any further replication steps, that would be great! Thanks :)
  7. Hi @Jeremy Currently this feature is only available in the main app, however, I've raised this with the development team and we'll look into including it in the portals Regards Mohamed
  8. Hi @Jeremy With regards to this, there's need to turn any setting or anything, it works as is If you refer to the screenshot below, you can see initially the Attachments form in Progressive Capture before and after an attachment has been uploaded. The message will remain for a few seconds and then go away Hope that helps :) Regards Mohamed
  9. Hi @AndyHill Are you still experiencing the issue you described above? If so, would you be able to provide any further replication steps and / or configuration details as our developers have unfortunately been unable to replicate the issue Thanks
  10. Hi @chriscorcoran, Yes currently the you can only get Assets filtered by a Customer's Site and not by simply selecting a Site via the Site form Since this new functionality, I will raise it with the team for discussion and will get back to you Regards Mohamed
  11. Hi @Marty89 Thanks for your post, the development team have tried to replicate this issue but have had no luck. Could you perhaps provide any further replication steps aside from the configuration in the Progressive Capture admin tool? Thanks Mohamed
  12. Hi all, Just to let you know that this issue has now been resolved in the latest build which has just gone live!
  13. Hi all, Just to let you know that the issue has been resolved in the latest build which has gone live! Hope this helps
  14. What's Fixed: Customers cannot view requests in Customer Portal {PM00158672} View Email link in request timeline opens to mailbox view and not directly to email {PM00158685}
  15. That's great to hear and as always, happy to help!
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