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AKetteringham

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  1. Hello Steve Thank you so much. That is just perfect. Happy days. Regards Angela
  2. Hi Victor. Nearly there, just need the actual assets that have been deleted. would that be cmd_assets? Regards Angela
  3. Hi Victor, I have found check h_sys_audit_trail table and added to my report. I am unable to find/filter on h_table = 'h_cmdb_assets' and h_action_type = 'Delete.
  4. Hello It has come to our attention that some assets have been deleted. How can these be retrieved? I have looked back through other asset topics. Once suggests running a report using the Audit table, which I am unable to find. Regards Angela
  5. Hello Hornbill I have assets that have been deleted by mistake. How may I retrieve them. I am an Asset Administrator. However, I cannot find the audit table that you recommend above. Or may this is the wrong process for me. I have created a report Report Output Type = Single list of data Report Using = An Entity Report Entity = Asset
  6. Hello My team are experiencing problems either when sending emails from Service Manager or when refreshing updated information. They find that Google Chrome works the best, but is not great. Do you have any information on this experience. Regards Angela
  7. Hi Steven, unfortunately the timer does not populate in Resolve by
  8. I dont get the pencil option. I wish to change the P3 (5 day fix) to P3 (3 day fix)
  9. I only want to change our old P3 and P4 by a couple of days. This seems rather over kill for what I want to achieve.
  10. Thank you Steven. We are using the old version. I will have a read and let you know
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