James_R
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Everything posted by James_R
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Pulling in custom questions into email templates
James_R replied to chriscorcoran's topic in Service Manager
Hi - I set the below nodes to obtain the info (Request > GetRequestInfo > ProgressiveCaptureAnswers) then set as custom (RequestUpdate > Request > CustomFields) at the start of the process, which I then pick up in the email template
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Unable to logon to system and unable to raise a support ticket
James_R replied to Adrian Simpkins's topic in Service Manager
me too
