Darren Rose

Hi We've added information to H_custom_9 (which we've called COINS Supplier Code) but when we add the column in the view, it's blank...

Hi I have a supplier with a 5 star rating, which I can see on list of suppliers page. However, if I change the Rating Filter to either 5* or 4* or more, then it doesn't bring back any results Thanks Darren

Hi On the contracts view, would it be possible to have additional filters, ideally the expiry with 30 days, 60 days, 90 days as a starter. At the moment, there's no quick way quick way to review contracts due in 90 days like there is in customer manager. Status would also be the other main filter we would use Thanks

Hi Would it be possible to associate a project rate for a resource, without having to manually enter the project rate when you add the resource? Thanks Darren

Hi Is there a way to report on the stage checkpoint of a ticket? I have the requirement to report on what stage a group of tickets are at, but cannot find a table that might contain the info Thanks Darren

@AlexTumber that's brilliant, thank you

Hi @AlexTumber Are there any updates on this functionality? Thanks Darren

Great, thanks @AlexTumber

Hi would it be possible to NOT have to define the start and end date of the tasks in the project template, or when adding a task to a project? We like to work on the principle of backlog, and then only schedule the task when we move it out of backlog. We cannot work this way at the moment, due to the waterfall approach to tasks. Could this be looked at as an option? thanks Darren

Thanks, @Steven Boardman

Hi When using the search widget, and filtering by domain, the results for All do no work I have set this search to filter by the HR domain only. If I type in Payslip and leave it on All I don't get any results. If I switch it to FAQ, I get the result I was expecting I would have expected the result to still come up in All even though I'm filtering on domain Thanks Darren

We're having the same issue too and can replicate the same scenario reported by @Dan Munns

Of course I am! You know how long I've been nagging you for it

Morning, getting stuck in this morning and setup a few categories in the IT Service domain, and was then going to attach the service. However, we do not appear to have the option to add to domain a category in the Service Details. The options are missing. Thanks Darren

It was good to finally see this today, @Steven Boardman We've been chomping at the bit for this, which is going to be a key enabler for our ESM strategy. Darren

Hi are there any password complexity rules in place for Contacts that use the Customer Portal? i.e. minimum characters, can't use previous 10 passwords etc... Thanks Darren

Thanks, Alex. A team outside of IT are looking to use timesheet manager, so fixing this issue around the displayed values not relating to a working day would be a big help in them adopting it Darren

Hi Would it be possible to offer the option to duplicate the default reports that are available in the in-app reporting? It would be useful to be able to duplicate and then edit the criteria Thanks Darren

A really useful update today @AlexTumber A couple of quick questions / requests. Can Harry the Hornbill be removed from the Project Report Rag status, or have the option to display or not? When will the option to download the report be available? At the moment, we want to use the report to send to stakeholders that might not use PM Thanks Darren

Hi Gerry Our situation is similar to @Stephen.whittle We manage assets through SCCM and Intune, but would be using ITOM for User and Group management so the pricing model would not necessarily apply. However, if there was a set cost similar to the iBridge model, then that would work for us. Interesting to see where you head with this because it's part of our planning and considerations Thanks Darren

+ 1 for this feature too

Hi Would it be possible to enable the sharing of activity views? Thanks Darren

Thanks, @AlexTumber

Hi we've imported a list of Supplier using the template, which all worked great, but on the list of the Suppliers in the Supplier Catalog, its displaying the custom 1 and custom 9 fields. It's not displaying the name of the fields to what we've set them in the form either. Not sure what to do to make it display something more useful / accurate

Thanks, Alex. Our test of Customer Manager runs out in January so I might submit a request for the work to be done anyway