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Showing content with the highest reputation on 02/15/2019 in all areas

  1. Hi @Joanne , One possible reason I've found for this is if the instance URL you've specified in your Hornbill Credentials is wrong, please make sure this is set in the following format https://eurapi.hornbill.com/<YOURINSTANCE> You will also need to ensure the user whose credentials you are using has access to the document and to the docmanager app More details can be found on the Hornbill Intergration wiki page https://wiki.hornbill.com/index.php/Hornbill_Integration_Bridge Hope this helps Thanks Trevor
    1 point
  2. Thanks @AlexTumber Appreciate the quick turnaround
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