Employee Portal

491 topics in this forum

1. Employee Portal - new Change Request raised today showing as Resolved in portal?

   By Adrian Simpkins, February 23, 2021
   • 1 reply
   • 666 views
   • 
   • Adrian Simpkins
   • February 23, 2021

2. View for basic users includes, blog, Community and Wiki.

   By Mark (ESC), November 10, 2020
   • 4 replies
   • 1.1k views
   • 
   • samwoo
   • February 23, 2021

3. Request target resolution time in employee portal?

   By Alberto M, February 18, 2021
   • 1 reply
   • 716 views
   • 
   • Steven Boardman
   • February 19, 2021

4. Loss of Bulletins

   By Paul Lear, February 11, 2021
   • 7 replies
   • 1.1k views
   • 
   • Victor
   • February 15, 2021

5. Request call back/escalation of request button in service portal

   By Jon Green, February 10, 2021   

   • customer action
   • escalate
   • (and 3 more)

     Tagged with:

     • customer action
     • escalate
     • callback
     • portal
     • service portal
   • 2 replies
   • 781 views
   • 
   • Jon Green
   • February 10, 2021

6. Missing attachments section in requests on employee portal for connections

   By Alberto M, December 15, 2020
   • 12 replies
   • 1.5k views
   • 
   • James Ainsworth
   • February 9, 2021

7. AD Integration

   By Dinesh Tailor, February 8, 2021
   • 4 replies
   • 2.2k views
   • 
   • Bob Dickinson
   • February 9, 2021

8. Breadcrumb on service domain pages - How to increase size?

   By chrislord, February 4, 2021
   • 3 replies
   • 953 views
   • 
   • Daniel Dekel
   • February 9, 2021

9. Employee Portal - Editing Widgets Per Organisation

   By Chris Bardell, February 7, 2021
   • 2 replies
   • 797 views
   • 
   • Steven Boardman
   • February 8, 2021

10. Known Issue and the 'MeToo' button

    By Adrian Simpkins, January 29, 2021
    • 2 replies
    • 930 views
    • 
    • Adrian Simpkins
    • February 4, 2021

11. bug Bug - Turn off bulletins in service pages

    By chrislord, January 29, 2021
    • 6 replies
    • 972 views
    • 
    • chrislord
    • February 3, 2021

12. Notification type to request owner when customer updates a request via the Hornbill portals - not working

    By Mark (ESC), January 21, 2021
    • 2 replies
    • 856 views
    • 
    • nasimg
    • February 2, 2021

13. FAQ Links in the Employee Portal

    By Katie, January 28, 2021   

    • faq
    • faqs
    • 3 replies
    • 965 views
    • 
    • Katie
    • February 1, 2021

14. Employee Portal - Formatting Question

    By Chris Bardell, January 31, 2021
    • 1 reply
    • 820 views
    • 
    • Daniel Dekel
    • February 1, 2021

15. Documents shared to the Service - are accessible on Customer Portal but not Employee Portal

    By Martyn Houghton, January 21, 2021
    • 3 replies
    • 753 views
    • 
    • Martyn Houghton
    • January 22, 2021

16. Formatting issue with Mobile

    By Darren Rose, January 7, 2021   

    • employee portal mobile
    • mcatalog
    • 10 replies
    • 1.3k views
    • 
    • Daniel Dekel
    • January 21, 2021

17. Requests not expanding in the Employee Portal

    By Guest Paul Alexander, January 19, 2021
    • 3 replies
    • 811 views
    • 
    • Deen
    • January 19, 2021

18. Self Service Queue - Email Notification to Agents

    By Mark (ESC), January 15, 2021
    • 2 replies
    • 988 views
    • 
    • Mark (ESC)
    • January 19, 2021

19. defect? Knowledgebase results not resizing Employee Portal window

    By Martyn Houghton, October 15, 2020   

    • knowledgebase
    • results
    • (and 2 more)

      Tagged with:

      • knowledgebase
      • results
      • progressive capture
      • employee portal
    • 14 replies
    • 1.7k views
    • 
    • Martyn Houghton
    • January 14, 2021

20. Service Domains and Categories are not saving

    By samwoo, December 10, 2020
    • 3 replies
    • 808 views
    • 
    • Steve Giller
    • January 13, 2021

21. defect? Employee Portal - Date Picker - Default value not being stored.

    By Martyn Houghton, January 13, 2021   

    • employee portal
    • data picker
    • (and 1 more)

      Tagged with:

      • employee portal
      • data picker
      • default
    • 0 replies
    • 693 views
    • 
    • Martyn Houghton
    • January 13, 2021

22. Cancel a request option for Customers

    By Adrian Simpkins, February 16, 2020
    • 16 replies
    • 1.8k views
    • 
    • Toby Mc
    • January 12, 2021

23. new feature request Include Service Domain in Knowledge Centre and Search (under Services)

    By samwoo, December 16, 2020
    • 4 replies
    • 866 views
    • 
    • samwoo
    • January 8, 2021

24. Impacted Services

    By Darren Rose, December 3, 2020
    • 4 replies
    • 900 views
    • 
    • Daniel Dekel
    • January 8, 2021

25. landing page Employee Portal - Landing page

    By Jeremy, October 29, 2020   

    • employee portal
    • 8 replies
    • 1.4k views
    • 
    • James Gallally
    • January 7, 2021