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Integration Connectors, API & Webhooks

Discussions related to the use of API and WebHooks for integration, customization and functional extensibility

533 topics in this forum

  1. Convert each csv item to a string and add them to a Hornbill simple list

    By Rob Gething,
    • 2 replies
    • 731 views

  2. “iBridge Method: /Microsoft/Teams/Post To Channel.m Error: Forbidden - Failed to get license information for the user. Ensure user has a valid Office365 license assigned to them.”

    By Rob Gething,
    • 7 replies
    • 1.7k views

  3. Parsing $reportID to $reportFileLink to download a report via the API

    By Rob Gething,   
    • 3 replies
    • 925 views

  4. Help With PowerShell Teams Bot

    By Rob Gething,   
    • 1 reply
    • 639 views

  5. SLA Rules using Organisation/Organisation Industry not applied on Import Requests

    By Martyn Houghton,   
    • 3 replies
    • 718 views

  6. EasyVista integration

    By Guest Paul Alexander,
    • 1 reply
    • 811 views

  7. Attachments error on migration from SupportWorks to Hornbill

    By Caroline,   
    • 5 replies
    • 913 views

  8. Asset Import Query

    By Guest,
    • 8 replies
    • 1.2k views

  9. Hornbill Cleaner - Do KBs (knowledge base) linked to PRs (Problems) get deleted when the PR is deleted?

    By Izu,
    • 2 replies
    • 718 views

  10. Alert for LDAP import failure

    By Ann-MarieHolloway,
    • 2 replies
    • 641 views

  11. API to Raise a Ticket on behalf of a Customer/Contact

    By aykut.boyraz,
    • 4 replies
    • 985 views

  12. Hornbill Clean Utility - option for Cleaning External Organisations and Contacts

    By Martyn Houghton,   
    • 3 replies
    • 926 views

  13. Hornbill Cleaner - How can set separate deletion times for requests within a service request group but of different catalog IDs

    By Izu,
    • 4 replies
    • 774 views

  14. SQL Request Importer - Logging and Closure Category Mapping what Service Manager Value to pass?

    By Martyn Houghton,   
    • 2 replies
    • 702 views

  15. Request Import - Bypass Priority/Team/Category/Service/Catalog/Status Mapping

    By Martyn Houghton,   
    • 1 reply
    • 633 views

  16. API - LogIncident and LogServiceRequest not spawning BPM

    By Martyn Houghton,   
    • 5 replies
    • 1.1k views

  17. Request Import Tool - Decoding Configuration File Error to include line nubmer.

    By Martyn Houghton,   
    • 1 reply
    • 609 views

  18. SQL Request Importer is not setting "h_org_id" field

    By Martyn Houghton,   
    • 2 replies
    • 1.1k views

  19. Request Update Tool

    By Martyn Houghton,   
    • 5 replies
    • 1.3k views

  20. SQL Contact Import Tool - option to use Organisation ID as well as Company

    By Martyn Houghton,   
    • 0 replies
    • 692 views

  21. Imported Organisation with valid value in h_region field do not show on Organisation Details

    By Martyn Houghton,   
    • 2 replies
    • 748 views

  22. SQL Organisation Import Tool - option to use Organisation ID as key

    By Martyn Houghton,   
    • 1 reply
    • 640 views

  23. SQL Organisation Import Tool - h_region and h_timezone

    By Martyn Houghton,   
    • 1 reply
    • 545 views

  24. API to read back posts from the request timeline

    By BillP,
    • 3 replies
    • 947 views

  25. Update custom field using Powershell and API

    By Guest Paul Alexander,
    • 7 replies
    • 1.2k views
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