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Progressive Capture

Information and discussions relating to Progressive Capture

237 topics in this forum

  1. New Test IC - Do you have to publish to Test?

    By Martyn Houghton,   
    • 8 replies
    • 87 views

  2. New Test IC Feature not Using System Language.

    By MacLean Ferguson,
    • 3 replies
    • 64 views

  3. Is there a Limit to the amount of Intelligent Capture questions / Answers to be passed through to a child ticket?

    By Aiden,
    • 3 replies
    • 65 views

  4. Assign a Request to a specific Team dependant on iCapture Response

    By Matt Parker,
    • 1 reply
    • 34 views

  5. New Intelligent Capture Test feature - not picking up changes in a form unless it is published

    By Estie,   
    • 5 replies
    • 88 views

  6. Between Date picker (mandatory) appears to allow one of the dates to be left blank

    By Estie,
    • 7 replies
    • 123 views

  7. Is it possible to default the "request type" in the intelligent capture workflow?

    By Cigdem Turner,
    • 1 reply
    • 158 views

  8. Ability to filter groups by group id

    By Gareth Cantrell,   
    • 1 reply
    • 141 views

  9. Complex Logic Intelligent Capture Branch Conditions

    By Martyn Houghton,   
    • 0 replies
    • 148 views

  10. Access to CatalogID in Intelligent Capture Branch Conditions

    By Martyn Houghton,   
    • 4 replies
    • 201 views

  11. Intelligent capture mandatory fields

    By Estie,   
    • 2 replies
    • 196 views

  12. Can we customize columns (secreenshot-2)with the questions on the form fields (screenshot-1)? We want to display these columns on the request lists? is it possible? Thanks,

    By Cigdem Turner,
    • 1 reply
    • 191 views

  13. Cancel node in IC is no longer showing the button text

    By Estie,
    • 4 replies
    • 244 views

  14. Unable to map Summary and Description (and possibly others) in the IC

    By Sam P,
    • 1 reply
    • 200 views

  15. Custom Form - is it possible to map the customer using a co-worker search?

    By Estie,   
    • 2 replies
    • 191 views

  16. Default Request Details form does not pick up Description if Summary field left blank

    By Estie,   
    • 3 replies
    • 255 views

  17. Request Details form - can the summary and description be shown in both the Details and the Form Details section of a request?

    By Estie,
    • 1 reply
    • 207 views

  18. Categories default form is picking up category intermittently

    By Estie,   
    • 9 replies
    • 241 views

  19. Switch Capture node not switching the BPM

    By Estie,   
    • 4 replies
    • 239 views

  20. Customised form - is it possible to map the priority?

    By Estie,   
    • 4 replies
    • 283 views

  21. Users unable to submit Dates due to in correct format

    By Josh.F,
    • 2 replies
    • 230 views

  22. Data Query in IC - what does 'colleague' search option mean?

    By Estie,
    • 1 reply
    • 225 views

  23. Between Date picker - max allowed days between not working as expected

    By Estie,
    • 3 replies
    • 311 views

  24. Between Date picker - How to hide help info showing in IC

    By Estie,
    • 2 replies
    • 228 views

  25. Is there a way to move/copy a field from one customised form to another in same Intelligent capture?

    By Estie,   
    • 2 replies
    • 256 views
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