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Intelligent Capture

Information and discussions relating to Intelligent Capture

256 topics in this forum

  1. Access to Customer (Contact) custom fields in Intelligent Capture

    By Martyn Houghton,   
    • 11 replies
    • 414 views

  2. Any way to make one date field dependent on another on ICF to ensure end is always >= +1 on start?

    By Berto2002,
    • 5 replies
    • 74 views

  3. Variable picker for custom ICs shows a lower published version than that showing in expression

    By Estie,   
    • 3 replies
    • 43 views

  4. IC Dynamic Drop Down Select Box format differs between original and new occurrences

    By Martyn Houghton,   
    • 2 replies
    • 30 views

  5. Enhancement Request - Being able to use assets form for decisions in intelligent capture

    By Chloe Carson,
    • 1 reply
    • 30 views

  6. Session - User has Role. How to use

    By JJack,   
    • 5 replies
    • 77 views

  7. Goto if custom expression uses display, not value of option

    By Gareth Cantrell,
    • 5 replies
    • 88 views

  8. What is stopping data in ICF fields appearing in the Request when using "h_custom_x" as form Field ID?

    By Berto2002,
    • 2 replies
    • 54 views

  9. Choosing connections in the Progressive Capture

    By samwoo,   
    • 24 replies
    • 3.5k views

  10. ICF Branch (Decision?) Node configuration

    By Gareth Cantrell,
    • 2 replies
    • 63 views

  11. Wiki Markup bullets not aligned when next to an image

    By Sam P,
    • 3 replies
    • 46 views

  12. Via Node on Intelligent Capture 1 2

    By Martyn Houghton,   
    • 28 replies
    • 340 views
    • EWA
    • EWA

  13. Unable to close tickets!

    Topic was moved to forum Service Manager

  14. telephone number formatting

    By robertmichell,
    • 2 replies
    • 66 views

  15. How to put ticket on hold mid process

    By Isobellucas,
    • 1 reply
    • 59 views

  16. Static drop down select boxes are now a mess

    By HHH,
    • 1 reply
    • 55 views

  17. IC - Dynamic Checkbox - option to default all values on

    By Martyn Houghton,   
    • 1 reply
    • 57 views

  18. Issue with Hiding Questions in Intelligent Capture from Request Details

    By mmensah,   
    • 2 replies
    • 63 views

  19. Error when uploading a definition file into an Intelligent capture

    By Estie,
    • 1 reply
    • 71 views

  20. Creating a mask for phone number field

    By Kelvin,
    • 1 reply
    • 69 views

  21. Wikimarkup css styles on a span element for a label

    By Jacopo Carraro,
    • 1 reply
    • 97 views

  22. Questions Displaying incorrect information

    By mmensah,   
    • 1 reply
    • 158 views

  23. Is there a Limit to the amount of Intelligent Capture questions / Answers to be passed through to a child ticket?

    By Aiden,
    • 3 replies
    • 171 views

  24. New Test IC - Do you have to publish to Test?

    By Martyn Houghton,   
    • 8 replies
    • 201 views

  25. New Intelligent Capture Test feature - not picking up changes in a form unless it is published

    By Estie,   
    • 5 replies
    • 194 views
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