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Performance Analytics

Discussions around Hornbill's Performance Analytics

Followers 4

120 topics in this forum

  1. Is it possible to create a report like this?

    By Keith,
    • 1 reply
    • 705 views

  2. Reporting on Star Rating

    By Darren Rose,   
    • 1 reply
    • 782 views

  3. Creating an Average Time to resolve measure

    By JonathanD,
    • 3 replies
    • 940 views

  4. Reporting on how many teams have handled a call

    By yelyah.nodrog,   
    • 3 replies
    • 705 views

  5. **!!Resolve Timer not correct!!**

    By yelyah.nodrog,   
    • 4 replies
    • 683 views

  6. Resolve Times

    By yelyah.nodrog,   
    • 6 replies
    • 1.4k views

  7. Max of 1000 in reporting?

    By yelyah.nodrog,   
    • 2 replies
    • 812 views

  8. Logged by Team - Report

    By yelyah.nodrog,   
    • 1 reply
    • 631 views

  9. Report Description Error

    By yelyah.nodrog,   
    • 3 replies
    • 613 views

  10. Reporting on Catalog items

    By yelyah.nodrog,   
    • 5 replies
    • 879 views

  11. Dynamic Reporting

    By Keith,
    • 2 replies
    • 723 views

  12. Issue with analytics

    By Dan Munns,   
    • 16 replies
    • 1.2k views

  13. Demo stats

    By Dan Munns,   
    • 4 replies
    • 608 views

  14. Catalog Item Measure

    By yelyah.nodrog,   
    • 2 replies
    • 614 views

  15. Outside SLAS?

    By yelyah.nodrog,   
    • 5 replies
    • 811 views

  16. Creating Measures - First time fix

    By yelyah.nodrog,   
    • 15 replies
    • 1.4k views

  17. Historic Backlog

    By Kelvin,
    • 1 reply
    • 365 views

  18. Advanced Analytics

    By Awalker,   
    • 3 replies
    • 674 views

  19. First Time Fix reporting

    By Helen Slater,   
    • 1 reply
    • 1.2k views

  20. Widget title has a small text size on dashboard

    By gwynne,   
    • 4 replies
    • 749 views
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