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Performance Analytics

Discussions around Hornbill's Performance Analytics

108 topics in this forum

  1. h_itsm_faqs table

    By Joyce,
    • 2 replies
    • 337 views

  2. % Incidents / Request closed with SLA by team

    By Prathmesh Patel,
    • 6 replies
    • 538 views

  3. Daily run widget with current month total

    By Joyce,
    • 6 replies
    • 767 views

  4. Tickets resolved per team

    By Dan Munns,   
    • 3 replies
    • 453 views

  5. Function for yesterday's date

    By Joyce,
    • 9 replies
    • 984 views

  6. How can I remove users from widgets (using filters)

    By James Bartle,   
    • 2 replies
    • 458 views

  7. Joining Tables to create a widget

    By Joyce,
    • 4 replies
    • 493 views

  8. Measure - no Date Ranging

    By Martyn Houghton,   
    • 3 replies
    • 740 views

  9. Copy Measure

    By Martyn Houghton,   
    • 2 replies
    • 357 views

  10. Backlog

    By Kelvin,
    • 6 replies
    • 601 views

  11. Measuring Requests by Catalog

    By SJEaton,
    • 3 replies
    • 419 views

  12. Open Ticket age Widget

    By Joyce,
    • 16 replies
    • 1,207 views

  13. Is it possible to create a report like this?

    By Keith,
    • 1 reply
    • 579 views

  14. Chart Widget grouped by Priority and team

    By Joyce,
    • 8 replies
    • 701 views

  15. Creating an Average Time to resolve measure

    By JonathanD,
    • 3 replies
    • 779 views

  16. Reporting on Star Rating

    By Darren Rose,   
    • 1 reply
    • 681 views

  17. Reporting on how many teams have handled a call

    By yelyah.nodrog,   
    • 3 replies
    • 571 views

  18. **!!Resolve Timer not correct!!**

    By yelyah.nodrog,   
    • 4 replies
    • 527 views

  19. Resolve Times

    By yelyah.nodrog,   
    • 6 replies
    • 1,190 views

  20. Max of 1000 in reporting?

    By yelyah.nodrog,   
    • 2 replies
    • 688 views

  21. Dynamic Reporting

    By Keith,
    • 2 replies
    • 614 views

  22. Logged by Team - Report

    By yelyah.nodrog,   
    • 1 reply
    • 444 views

  23. Reporting on Catalog items

    By yelyah.nodrog,   
    • 5 replies
    • 694 views

  24. Report Description Error

    By yelyah.nodrog,   
    • 3 replies
    • 474 views

  25. Issue with analytics

    By Dan Munns,   
    • 16 replies
    • 933 views
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