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Performance Analytics

Discussions around Hornbill's Performance Analytics

102 topics in this forum

    • 43 replies
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  1. Resolve Times

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  2. Open incidents by age

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  3. Issue with analytics

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  4. Max of 1000 in reporting?

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  5. Reporting on Star Rating

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  6. Outside SLAS?

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  7. Dynamic Reporting

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    • 1 reply
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  8. % SLA Breached Current Month

    • 5 replies
    • 539 views
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