Business Process Automation

548 topics in this forum

1. Viewing BPM with errors 1 2

   By nasimg, June 10, 2021
   • 34 replies
   • 3.1k views
   • 
   • James Ainsworth
   • September 30, 2021

2. Resolution Text not picked up 1 2

   By Steve Giller, June 16, 2017
   • 29 replies
   • 4.3k views
   • 
   • Victor
   • February 5, 2018

3. BP error: Cannot acquire assignees array for dynamic approval 1 2

   By Joanne, January 30, 2019
   • 26 replies
   • 3.9k views
   • 
   • Ann-MarieHolloway
   • February 14, 2019

4. Wait for Customer Response 1 2

   By Steve Giller, November 22, 2016
   • 25 replies
   • 4.6k views
   • 
   • Guest
   • December 29, 2016

5. Auto Assign - Team Membership Type = exclude Manager/Team Leader

   By Martyn Houghton, May 17, 2016   

   • Auto Assign
   • Assign
   • (and 2 more)

     Tagged with:

     • Auto Assign
     • Assign
     • Team
     • Membership
   • 23 replies
   • 4.2k views
   • 
   • Salma Sarwar
   • April 5, 2023

6. Expiry outcome after suspend nodes does not work

   By Aaron Summers, December 3, 2018   

   • bpm reopen tickets
   • 22 replies
   • 3.1k views
   • 
   • Jeremy
   • December 11, 2018

7. [Enhancement] Hornbill Automation for Simple Lists

   By samwoo, August 30, 2023
   • 21 replies
   • 414 views
   • 
   • samwoo
   • September 29, 2023

8. How to reference a task outcome in a later stage

   By Gary@ADL, December 10, 2020
   • 20 replies
   • 2.1k views
   • 
   • Guest
   • May 27, 2021

9. BPM Integration & Automation

   By Gerry, January 27, 2017   

   • bpm
   • process
   • (and 2 more)

     Tagged with:

     • bpm
     • process
     • integration
     • automation
   • 19 replies
   • 4.8k views
   • 
   • Victor
   • January 23, 2019

10. 2 stage closure inconsistency

    By ShalilK, December 1, 2017
    • 19 replies
    • 2.8k views
    • 
    • Victor
    • February 26, 2018

11. BPM not assigning back to a team

    By Dave Longley, July 29, 2020   

    • bpm
    • assigning
    • 19 replies
    • 2k views
    • 
    • Dave Longley
    • July 31, 2020

12. How to re-open a ticket after its been closed - Timer

    By Guest, December 7, 2020
    • 19 replies
    • 2.4k views
    • 
    • Martyn Houghton
    • January 12, 2021

13. Struggling with "Wait for Linked Request Update"

    By samwoo, September 7, 2023
    • 19 replies
    • 315 views
    • 
    • samwoo
    • September 12, 2023

14. Updating Description field - custom question

    By Kelvin, April 12, 2016
    • 18 replies
    • 2.9k views
    • 
    • samwoo
    • September 6, 2016

15. help Urgent Help (to me) Required - Formatting text in custom fields

    By Jeremy, March 23, 2021   

    • email
    • formatting
    • 18 replies
    • 1.9k views
    • 
    • Guest
    • April 12, 2021

16. Assign to team - using Variable

    By samwoo, June 4, 2018
    • 17 replies
    • 3k views
    • 
    • Jeremy
    • November 5, 2021

17. Custom Expression AND / OR

    By Dan Munns, July 26, 2017   

    • custom expression
    • 16 replies
    • 3.4k views
    • 
    • Dan Munns
    • July 31, 2017

18. bpm Prefix to rename BPM

    By Aaron Summers, February 26, 2019   

    • prefix
    • 16 replies
    • 2.4k views
    • 
    • Victor
    • June 22, 2021

19. task Task Outcome Error

    By yelyah.nodrog, May 17, 2018   

    • error
    • outcome
    • 14 replies
    • 2.3k views
    • 
    • yelyah.nodrog
    • May 21, 2018

20. Hornbill Automation Node problem

    By Stuart Torres-Catmur, September 18, 2019   

    • automation
    • node
    • 14 replies
    • 2.3k views
    • 
    • Victor
    • October 2, 2019

21. help Help with BPM decisions

    By Jeremy, November 5, 2020   

    • bpm
    • 14 replies
    • 1.7k views
    • 
    • Steve Giller
    • November 13, 2020

22. Human Tasks - setting completion date/time

    By Martyn Houghton, May 10, 2016   

    • Human Tasks
    • Activities
    • (and 4 more)

      Tagged with:

      • Human Tasks
      • Activities
      • target
      • completion
      • date
      • time
    • 13 replies
    • 3k views
    • 
    • Martyn Houghton
    • May 27, 2016

23. BPM Editor - Weirdness

    By Jeremy, February 13, 2020
    • 13 replies
    • 2k views
    • 
    • Adrian Simpkins
    • February 18, 2020

24. Restart a ticket afterBuisness process error

    By Paul Morrow, May 18, 2017
    • 12 replies
    • 2.2k views
    • 
    • nasimg
    • April 12, 2021

25. Difficulty Processing newly-logged call

    By Steve Giller, September 6, 2017
    • 12 replies
    • 1.9k views
    • 
    • Victor
    • November 9, 2017